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1.
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If
contacted by another department about an account
change, but have not been contacted by the customer. |
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If you ever have a
question about the accuracy of an account, contact
the customer directly. |
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| 2.
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Time
Card Rights - |
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a. |
Clerk - Can enter
time. Can edit and delete if card has not
been approved. |
| b. |
Foreman - Approve, and Adj |
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| 3.
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Question
about putting phases in 90-complete - |
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Please refer to
the SOP for the type and category that you
are working with. If you have further questions,
contact Anna. |
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| 4.
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Time
Cards - wrong account getting charged |
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When you get the message
that you are not on a WR/phase - double check
that you are entering the correct number. If you
did do the work, then the foremen of the two shops
need to work out the phase information so that
the correct accounts get credited. |
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| 5.
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Inventory
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a. |
If doing Counter Release for different
WRs. Create different entries |
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b. |
With new version - You will have
a separate bin for each part in your shop. If
they are not already setup, the computer will
create them for the parts already in the system. |
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| 6.
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Can
we use Rapid Time Card Entry? |
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Yes. This issue
was fixed with version 3.95 |
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7.
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Do
we use inventory adjustment to add back inventory
that got checked out for a WR then did not get
used on the job? |
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You need to do an inventory
adjustment to add it back and get accounting to
do an external charge for a credit. Material Return
doesn't work, due to FAMIS restrictions, this
is an A&M issue and will not be fixed. |
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| 8.
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Individual
accounts for student workers and Radio Room |
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All generic accounts
will become person specific. Users will be notified
of their new account information when accounts
are ready. |
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| 9.
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How many Work Request number can we
look up at a time? |
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The system will allow
you to enter up to 93 numbers, but it will close
down and give you an error. Please enter only
30 or 35 numbers at a time. |
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| 10. |
How
do I avoid locks when approving several days
of time at once? |
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Pull up time cards for
approval one day at a time. After clicking on
the binoculars, fill in the work date field, then
click the blue box. This will pull up just one
days worth of time cards. This will allow the
system to process fewer cards at a time. |
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